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Testimonials WHAT CLIENTS ARE SAYING (Clients are listed by position held when we worked with them) “By taking a highly disciplined, expert, and meaningful approach, Carol has coached and guided us through an extraordinary process that has led to dramatic enhancements on the part of the individual members and collective team.” James Caldas, President and CEO, Washington Hospital Center "As an executive coach, I found Carol to be responsive and confidential. Her insights on organizations and how to manage the people and issues within organizations are excellent. Carol helped me become a better strategic leader and thus allowed the organization and the individuals within the organization to thrive". Kate Orban, Ph.D. Superintendent, York Suburban School District "Carol, In my 30 years of corporate life, I don't believe I have ever worked with a facilitator that is as diligent, skillful and dedicated as you. You have a great feel for letting conversations develop without letting the group get off track. That gift comes from talent, lots of experience and an innate understanding of human behavior and what it takes to bring out the best in people. I hope we have the opportunity to work together again. Thanks again!” Patrick McCabe, Managing Director Marketing & Communication, Nemours “The program has made a huge impact. Carol clearly defined the objectives and offered us the necessary training to maximize our productivity and improve our customer service. It required participants to think out of the box and be innovative and open minded. I highly recommend Carol's services to any company that is seeking to enhance their employees' overall potential.” “Carol, We had a group of some of the most talented, educated individuals but did not know how to function effectively as a team. Your approach helped us to better understand ourselves and each other and provided avenues to benefit from our differences. We have come to value each other’s strengths more and more effectively support each other. No one has the time for this BUT I believe that taking the time has made it easier to tackle the tough decisions in these turbulent financial times. Learning to understand each other has led to increased trust. At the end of the day it has been well worth the time. This would be ideal to do with a new team, before they have all the built up biases about each other.” Cathie Monge, Vice President, Operations, Washington Hospital Center "I was probably more skeptical than most as to the value of this process at the outset. You provided such great insights into how best to handle situations that sometimes involved difficult conversations that need to take place, or political minefields and how best to navigate them. Your style is one of engagement without judgment, allowing people to speak more openly. This process helped us become more aware of and begin to deal with our team dysfunctions. Within a very short amount of time, you appropriately and correctly sized up the situation and made constructive recommendations which helped us begin to interact more effectively. I fully endorse your work and will be happy to provide a recommendation to potential clients." " Carol’s wealth of experience is evident. She readily assesses issues and works together with the team to develop well structured and practical improvement plans. She has a tremendous ability to engage people at all organizational levels and quickly gain their trust and respect. Carol is extremely professional and I find working with her very enjoyable." |
