Experience   

Carol Gausz, founder and President of Blue Heron Associates, comes to consulting only after 20+ years serving in the many roles held by the clients with whom she works. See "Benefits Achieved" section of this website for experience since founding Blue Heron Associates. Highlights of other roles and accomplishments are below.

SENIOR LEADER with several organizations,most recently serving as Vice President of Strategy and Planning, Christiana Care Health System.

• Created strategic change capability in three organizations;
• Lead marketing, communications and customer satisfaction capabilities;
• Exercised leadership as chief executive of a non-profit agency;
• Created and managed strategic partnerships; and
• Developed teams and individuals significantly improving employee satisfaction, individual and team achievement, and organizational performance.

GLOBAL AND VIRTUAL EXPERIENCE:

• Facilitate and participate in virtual teams
• Studied and consulted in Mexico; Canada; and Mainland China
• Conducted research on cultural dynamics in virtual work environments

BOARD MEMBER AND COMMUNITY LEADER:
President, Children & Families First Delaware - 3 years during which agency:

• Achieved two mergers, growing organization from $10 to $15 million
• Recruited new executive director, after 20 year stint by previous executive
• Increased individual and corporate donations to the agency by 20%
• Opened new central Delaware facility

Pepperdine Graziadio School of Business, Masters of Science in Organization Development Alumni Network

• Past Board member and class liaison
• Member of founding team for East coast alumni presence raising largest contribution to scholarship fund from any single event