Blue Heron Associates : About Us : Philosophy and Approach

Philosophy and Approach | Experience

Philosophy and Approach

Working collaboratively with our clients

To understand issues and design and implement solutions for lasting impact.
To strengthen our clients' capacity to sustain the positive change once the consulting engagement is concluded.

When the work is done,
The project completed,
The people will say,
"We did it ourselves"
Lao Tse, Tao Te Ching 17

Facilitating greater insight and understanding of organization, team, self and others Through observation, interviews, focus groups, facilitated conversations and assessments such as:

Reina Trust Building assessments - Based on research with 87 organizations across 19 industries, these assessments, provide feedback on how behaviors that build and break trust are being practiced at the organizational, team and the individual leadership level. The feedback reports focus opportunities to strengthen trust in workplace relationships that delivers bottom line value.

The Organizational Trust Scale ™

The Team Trust Scale™

The Leadership Trust Scale™ 360-degree survey instrument.

Myers-Briggs – the most widely used personality assessment in the world, it provides insights to our preferred style and helps us to understand valuable differences between people, which are often the source of misunderstanding and miscommunication e.g. how one makes decisions, where one focuses one attention, how one takes in information, etc.

Thomas-Kilmann Conflict Mode Instrument - provides insight into our preferred approach to handling conflict and enables us to understand the value of other styles

FIRO-B – designed to measure fundamental dimensions of interpersonal relationships it enables insight into our expressed and our wanted control, inclusion and affection in interpersonal relationships